Terms of Use
PRIVACY POLICY (GDPR)
Expert Solutions EOOD (“We”) are committed to protecting and respecting
your privacy.
This policy (together with our terms of use and any other documents
referred to in it) sets out the basis on which any personal data we
collect from you, or that you provide to us, will be processed by us.
Please read the following carefully to understand our views and practices
regarding your personal data and how we will treat it. By visiting www.expert-solutions.biz
you are accepting and consenting to the practices described in this
policy.
For the purpose of the Data Protection Act 1998 (the Act), the data
controller is Expert Solutions EOOD of Ul. Akad. Stoyan Arginov 30 “O”,
1415 Sofia, Bulgaria
[Our nominated representative for the purpose of the Act is Expert
Solutions EOOD.]
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
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Information you give us. You may give us information
about you by filling in forms on the Website www.expert-solutions.biz
(Website) or by corresponding with us by phone, e-mail or
otherwise. This includes information you provide when you register to
use the Website, subscribe to our service, search for an employer or
employee, [participate in discussion boards or other social media
functions on the Website], [enter a competition, promotion or survey],
and when you report a problem with the Website. The information you give
us may include your name, address, e-mail address and phone number,
financial and credit card information, personal description and
photograph.
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Information we collect about you. With regard to each
of your visits to the Website we may automatically collect the following
information:
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technical information, including the Internet protocol
(IP) address used to connect your computer to the Internet, your login
information, browser type and version, time zone setting, browser
plug-in types and versions, operating system and platform;
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Information we receive from other sources. We may
receive information about you if you use any of the other websites we
operate or the other services we provide. We are also working closely
with third parties (including, for example, business partners,
sub-contractors in technical, payment and delivery services, advertising
networks, analytics providers, search information providers, credit
reference agencies) and may receive information about you from them.
COOKIES
The Website uses cookies to distinguish you from other users of the
Website. This helps us to provide you with a good experience when you
browse the Website and also allows us to improve the Website.
We use the following cookies:
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Strictly necessary cookies. These are cookies that are
required for the operation of the Website. They include, for example,
cookies that enable you to log into secure areas of our website, use a
shopping cart or make use of e-billing services.
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Analytical/performance cookies. They allow us to
recognise and count the number of visitors and to see how visitors move
around the Website when they are using it. This helps us to improve the
way the Website works, for example, by ensuring that users are finding
what they are looking for easily.
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Functionality cookies. These are used to recognise you
when you return to the Website. This enables us to personalise our
content for you, greet you by name and remember your preferences (for
example, your choice of language or region).
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Targeting cookies. These cookies record your visit to
the Website, the pages you have visited and the links you have followed.
We will use this information to make the Website and the advertising
displayed on it more relevant to your interests. We may also share this
information with third parties for this purpose.
Please note that third parties (including, for example, advertising
networks and providers of external services like web traffic analysis
services) may also use cookies, over which we have no control. These
cookies are likely to be analytical/performance cookies or targeting
cookies.
You block cookies by activating the setting on your browser that allows
you to refuse the setting of all or some cookies. However, if you use your
browser settings to block all cookies (including essential cookies) you
may not be able to access all or parts of the Website.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
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Information you give to us. We will use this
information:
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to carry out our obligations arising from any contracts entered into
between you and us and to provide you with the information, products and
services that you request from us;
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to provide you with information about other goods and services we offer
that are similar to those that you have already purchased or enquired
about;
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to provide you, or permit selected third parties to provide you, with
information about goods or services we feel may interest you. If you are
an existing customer, we will only contact you by electronic means
(e-mail or SMS) with information about goods and services similar to
those which were the subject of a previous sale or negotiations of a
sale to you. If you are a new customer, and where we permit selected
third parties to use your data, we (or they) will contact you by
electronic means only if you have consented to this. If you do not want
us to use your data in this way, or to pass your details on to third
parties for marketing purposes, please tick the relevant box situated on
the form on which we collect your data (the registration form);
- to notify you about changes to our service;
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to ensure that content from the Website is presented in the most
effective manner for you and for your computer.
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Information we collect about you. We will use this
information:
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to administer the Website and for internal operations, including
troubleshooting, data analysis, testing, research, statistical and
survey purposes;
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to improve the Website to ensure that content is presented in the most
effective manner for you and for your computer;
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to allow you to participate in interactive features of our service, when
you choose to do so;
- as part of our efforts to keep the Website safe and secure;
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to measure or understand the effectiveness of advertising we serve to
you and others, and to deliver relevant advertising to you;
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to make suggestions and recommendations to you and other users of the
Website about goods or services that may interest you or them.
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Information we receive from other sources. We may
combine this information with information you give to us and information
we collect about you. We may us this information and the combined
information for the purposes set out above (depending on the types of
information we receive).
DISCLOSURE OF YOUR INFORMATION
We may share your personal information with any member of our group, which
means our subsidiaries, our ultimate holding company and its subsidiaries.
We may share your information with selected third parties including:
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Business partners, suppliers and sub-contractors for the performance of
any contract we enter into with them or you.
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Advertisers and advertising networks that require the data to select and
serve relevant adverts to you and others. We do not disclose information
about identifiable individuals to our advertisers, but we may provide
them with aggregate information about our users (for example, we may
inform them that 500 men aged under 30 have clicked on their
advertisement on any given day). We may also use such aggregate
information to help advertisers reach the kind of audience they want to
target (for example, women in SW1). We may make use of the personal data
we have collected from you to enable us to comply with our advertisers’
wishes by displaying their advertisement to that target audience.
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Analytics and search engine providers that assist us in the improvement
and optimisation of the Website.
We may disclose your personal information to third parties:
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In the event that we sell or buy any business or assets, in which case
we may disclose your personal data to the prospective seller or buyer of
such business or assets.
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If Expert Solutions EOOD or substantially all of its assets are acquired
by a third party, in which case personal data held by it about its
customers will be one of the transferred assets.
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If we are under a duty to disclose or share your personal data in order
to comply with any legal obligation, or in order to enforce or apply our
terms of use and other agreements; or to protect the rights, property,
or safety of Expert Solutions EOOD, our customers, or others. This
includes exchanging information with other companies and organisations
for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a
destination outside the European Economic Area (“EEA”). It may also be
processed by staff operating outside the EEA who work for us or for one of
our suppliers. Such staff maybe engaged in, among other things, the
fulfilment of your order, the processing of your payment details and the
provision of support services. By submitting your personal data, you agree
to this transfer, storing or processing. We will take all steps reasonably
necessary to ensure that your data is treated securely and in accordance
with this privacy policy.
All information you provide to us is stored on our secure servers. Any
payment transactions will be encrypted [using SSL technology]. Where we
have given you (or where you have chosen) a password which enables you to
access certain parts of the Website, you are responsible for keeping this
password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not
completely secure. Although we will do our best to protect your personal
data, we cannot guarantee the security of your data transmitted to the
Website; any transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try to
prevent unauthorised access.
YOUR RIGHTS
You have the right to ask us not to process your personal data for
marketing purposes. We will usually inform you (before collecting your
data) if we intend to use your data for such purposes or if we intend to
disclose your information to any third party for such purposes. You can
exercise your right to prevent such processing by checking certain boxes
on the forms we use to collect your data. You can also exercise the right
at any time by contacting us at contact@expert-solutions.biz
. The Website may, from time to time, contain links to and from the
websites of our partner networks, advertisers and affiliates. If you
follow a link to any of these websites, please note that these websites
have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these
policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your
right of access can be exercised in accordance with the Act. Any access
request may be subject to a fee of €10 to meet our costs in providing you
with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our privacy policy in the future will be posted
on this page and, where appropriate, notified to you by e-mail. Please
check back frequently to see any updates or changes to our privacy policy.
CONTACT
Questions, comments and requests regarding this privacy policy are
welcomed and should be addressed to contact@expert-solutions.biz
.